Contact

Help with your BONBOZZ order

Have a question about a product, sizing or your order? Use the contact form on this page or email shop@bonbozz.eu.

Before you buy

Include the product name or link and your question. Our materials and sizing guidance can help you compare styles. Learn about production to order on the production and delivery page.

For an existing order

Please include your order number and describe your request. For a damaged or faulty item, a photo clearly showing the issue helps. Please do not send payment details or identity documents.

Withdrawal and returns

The conditions and withdrawal form are available in our withdrawal policy. Contacting us to coordinate a return helps us identify it; your statutory rights are unaffected.